EA app stuck on 'Applying Update'

Solved

Hi everyone, 

The EA ap dev teams have deployed a fix for this issue. The most recent version of the EA app is 12.80.0.5337, which contains the fix. It can take some time for the update to reach all players, but it shouldn't take longer than 24h-48h. Alternatively, you can run the EA Updater program (that is installed on your PC when you install the EA app) to force-download the new EA app version.

If you are still experiencing this issue after updating the EA app to version 12.80.0.5337 (or newer), please let us know here in the thread.

Thanks!

If you continue to experience this error, it would be appreciated if you could share some data with us that allows the EA app dev team to investigate the issue.

Could you share the EA app logs & the EA Error Reporter ID with us, here in the thread?

The EA app logs can be found in "C:\ProgramData\EA Desktop\Logs" and "C:\Users\%username%\AppData\Local\Electronic Arts\EA Desktop\Logs" (without the quotation marks) and it would be nice if you could put them in a .zip or .rar file and upload them here as a post attachment.

Please also generate an EA app Error Reporter ID and share this ID here. The EA Error Reporter ID can be generated by clicking on the hamburger menu in the top-left corner > Help > EA Error Reporter.

Many thanks in advance!