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sarabear0986's avatar
sarabear0986
3 years ago
Solved

EA App uninstalled itself and I cannot launch games

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Other (Please Describe) ...
bug
mac
pc
  • sarabear0986's avatar
    sarabear0986
    3 years ago

    I was able to fix it by force uninstalling it through the cmd prompt and then reinstalling from the website. Previously, repair and reinstall options had not worked. 

EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
3 years ago

@sarabear0986 Following up on this one. If are still having this issue withe EA App, let us know. 👍

sarabear0986's avatar
sarabear0986
3 years ago

I was able to fix it by force uninstalling it through the cmd prompt and then reinstalling from the website. Previously, repair and reinstall options had not worked. 

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    3 years ago
    @sarabear0986 wrote:

    I was able to fix it by force uninstalling it through the cmd prompt and then reinstalling from the website. Previously, repair and reinstall options had not worked. 

    Right on. Glad you were able to get that installed. I will make note of how this went thought just in case it pops up again. 

  • Camboo14's avatar
    Camboo14
    Rising Novice
    3 years ago

    aw thanks. did you have to uninstall your games?

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