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Chrstimm90's avatar
2 years ago
Solved

EA app will not open games in offline mode.

It says "Check your internet connection while we try to reconnect you, or launch one of you installed games to play offline". When I click on The Sims 4 box nothing happens. So did I just spend $80 on expansions I can't play? 

  • Hey all,

    This issue should now be resolved with the most recent EA app release.

    Thank you for your patience while we worked through this issue, this thread is now closed.

37 Replies

  • @abeeric I'm a nomad and so I only have internet in bigger cities, it's starting to get so ridiculous. This is my game, I own it, purchased it, nowhere does it say that it requires any internet connection. So irritating
  • I want the option to play offline. Ea tells me I have to go online so I can select "offline" to play. Really? REALLY? 
    My internet is wonky the last few days. When it goes out, I CAN'T log on to tell EA I want to play offline. This is ridiculous. I OWN THIS GAME. If I choose to play offline I should be able to play offline unless I want to go to the gallery. Not being able to access something I own outright is totally unacceptable. 

  • KalebLolst's avatar
    KalebLolst
    2 years ago
    @roberta591 I was using the same workaround, but now I am unable to use Origin anymore. I am forced to use the EA App.
    Do you have a workaround for that? I contacted support but they are unable to find a solution.
  • Drew454u's avatar
    Drew454u
    2 years ago
    Having the exact same issue, purchased from steam, been using origin to run games without issue. Got the forced update to delete steam and use EA app and can no longer play any games.

    Seriously EA you're terrible. Get it together.
  • When I'm in offline mode and press the play button for the Sims 4, nothing happens. Does EA Desktop still not have offline mode? 

  • Chrstimm90's avatar
    Chrstimm90
    2 years ago

    I originally downloaded the game through Steam, and have been playing offline through Origin no problem on Windows 10. I did go online the other day when it prompted me to download EA app. I am currently signed in and my games show up offline, but nothing happens when I click on the game icon on the offline mode screen of EA app. Really hope there's a fix because I don't have a consistent internet connection

  • roberta591's avatar
    roberta591
    Hero (Retired)
    2 years ago

    @Chrstimm90  Do you play the Steam version? Does the game work when online? Did the game ever work? I've never tried the off line mode in the EA app. If you just installed the game you have to run the game online to activate it the first time. I have the game running on three computers. My old gaming rig which is Windows 10 and two new computers which are Windows 11. I am presently using Origin because of issues I had about 10 days ago with the EA app.

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