Re: [INFO REQUEST] Error Code: EC:10005 In EA app
Issue:
I’ve been unable to open the EA App on my MacBook Air since July 2025. Every time I try to launch it, I get the same error message: EC:10005. The app has never opened successfully since then.
What I’ve tried:
I’ve searched online (and read a bunch previous report made here) and attempted every suggested fix I could find. I’ve been retrying these solutions every now and then since July, but none of them have worked. Here are the solutions I’ve already tried (that I remember of):
- Cleared the EA App cache
- Checked the firewall settings
- Reinstalled the EA App
- Tried reinstalling with the firewall disabled
- Tried installing and launching the app on three different Wi-Fi networks
- Deleted leftover folders in ~ /Library/Application Support/Electronic Arts
- Performed a full restart of the Mac
System information:
- Device: MacBook Air (2023, M2 chip)
- Connection: Private Wi-Fi (no VPN)
I’ve been trying to fix this since July with no luck, and I’m honestly running out of ideas. I’d really appreciate any guidance to get this fixed.
