[INFO REQUEST] Error Code: EC:10005 In EA app
For days now, I’ve been reaceiving this error code on my PC. I repaired the EA App, uninstalled and reinstalled it, checked my Norton firewall, reset my router, ran as Administrator and tried other f...
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Issue:
I’ve been unable to open the EA App on my MacBook Air since July 2025. Every time I try to launch it, I get the same error message: EC:10005. The app has never opened successfully since then.
What I’ve tried:
I’ve searched online (and read a bunch previous report made here) and attempted every suggested fix I could find. I’ve been retrying these solutions every now and then since July, but none of them have worked. Here are the solutions I’ve already tried (that I remember of):
- Cleared the EA App cache
- Checked the firewall settings
- Reinstalled the EA App
- Tried reinstalling with the firewall disabled
- Tried installing and launching the app on three different Wi-Fi networks
- Deleted leftover folders in ~ /Library/Application Support/Electronic Arts
- Performed a full restart of the Mac
System information:
- Device: MacBook Air (2023, M2 chip)
- Connection: Private Wi-Fi (no VPN)
I’ve been trying to fix this since July with no luck, and I’m honestly running out of ideas. I’d really appreciate any guidance to get this fixed.
I got the same issue as well just now. I just played it yesterday, i worked well. But I got this issue today. I'm also using mac, mine's M1 chip. Imma keeping up this thread as well now.
Yeah, same here today randomly just stopped opening error code 10500, i have never had issues before.
Same here guys, I ve tried everything and still keep getting same error. I can't send a report as when I try it says we can report your issue.
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