Re: Can’t Install EA app on Windows 7 – Error INST-21-25006

im using windows pc with all the rights specs and fully updated. like many many others i have encountered this issue in the past few days after YEARS of the sims 4 running smoothly on this computer. it began with the sims 4 not opening, all the forums online said to uninstall EA app and redownload, so i did. now the EA app wont download, i have tried literally EVERY method of resolve i can find online. updated my computer about 4 times, cleared cache for everything, deleted every EA file from my computer including mods, cleared local app data, ran everything as administrator 10 times, used different browsers, literally every single fix i can find. nothing is working. all i can find is other people experiencing this issue or similar, offering their own ideas with absolutely no input from EA itself. i find it absurd that we are left to our own devices to figure these things out, and after 12 years and over £2000 spent i expect to be able to play the game.