Hello, everyone. The EA App now requires a 64 bit PC running Windows 10 or 11. MacOS running Catalina or newer is also supported.
Community ManagerHello. I merged your message with the already existing thread for this issue. Unfortunately, versions of Windows prior to 10 are no longer supported.
you have to be joking. my issue is not the same as the other person in this thread.
Community Managerif you read my post you'd see i have FULLY UPDATED WINDOWS !!! WINDOWS 10! THANKS!
Apologies for the confusion. I didn't see Windows 10 being mentioned.
What is happening when you try to download the EA App?
this issue?
thankyou for getting back to me, apologies for my tone.. the downloader installs but when i try to run it it loads for a minute then it says cant install error code inst-21-25005. its the same if i run as administrator. ive tried every fix in this thread so far, and short of factory resetting my computer im not sure what else to do. do you know if is this a hardware issue with my computer or something on EA end?
Community ManagerJust to be sure, you installed the latest MS Visual C++ Redistributable?
With all due respect, the title of the thread is "Can't Install EA app on Windows 7 - Error INST-21-25-006"
If your issue is different, instead of complaining about it being different and possibly getting buried here, then perhaps a different thread that addresses your concerns regarding your Windows 10 issue.
