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BruceGenderz's avatar
BruceGenderz
4 years ago

EA Desktop - "You don't have access" and "an error on our end caused it to fail"

I only have one EA account, connected to EA Play through Xbox Games pass. I have downloaded ME legendary edition through the EA Beta Desktop App and put 36 hours into it over the last few months. ...
bug
mac
pc
countessvonbeat's avatar
countessvonbeat
4 years ago
@BruceGenderz Just happened to me this morning as well. I have 91hrs sunk into ME:LE, would really like to continue playing. I have * internet, downloading again means literal days. Please tell me theres another solution.
  • Datheryn1's avatar
    Datheryn1
    4 years ago

    I can't even reinstall it. I get an error message then as well. 

    • werner3016's avatar
      werner3016
      4 years ago
      Mine issue got resolved.... if you guys are,

      1) logging in EA desktop app through Xbox account (Or game pass)----Then open EA desktop app >>search for Apex Legends >> click install >> Then pause and cancel download >> now your issue will be solved.

      2) logging in EA desktop app through EA credentials ------ Then download "origin" app from origin website>> find your game folder in origin app, then click repair >>exit from origin app >> now your issue will be solved.
      • cjimeeneez's avatar
        cjimeeneez
        4 years ago

        not working for me 

        @werner3016 wrote:
        Mine issue got resolved.... if you guys are,

        1) logging in EA desktop app through Xbox account (Or game pass)----Then open EA desktop app >>search for Apex Legends >> click install >> Then pause and cancel download >> now your issue will be solved.

        2) logging in EA desktop app through EA credentials ------ Then download "origin" app from origin website>> find your game folder in origin app, then click repair >>exit from origin app >> now your issue will be solved.

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