Forum Discussion

jarp-mo's avatar
jarp-mo
5 years ago

EA Desktop app crashes upon installation

Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Other (Please Describe) ...
bug
mac
pc
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
5 years ago
@a3r10th wrote:
@jarp-mo I fixed it by moving the downloaded setup on the same drive as the target installation folder
For example, I have my download folder on the E: drive. So I moved the installer from the E: to my desktop on C:, and it works.

@Spercte 

Moved your post into another thread. Do you have the installation on a different drive like this forum user mentioned? 

Spercte's avatar
Spercte
5 years ago

Yea i try it befor but not help for me

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    5 years ago
    @Spercte When you open up task manager do you see any EA services running in the background?
    • Spercte's avatar
      Spercte
      5 years ago

      Yes i see, i send you picture befor.

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