Forum Discussion

jarp-mo's avatar
jarp-mo
5 years ago

EA Desktop app crashes upon installation

Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Other (Please Describe) ...
bug
mac
pc
Utku0Kaya's avatar
Utku0Kaya
4 years ago

@holger1405

I perform check health and sfc scan im attaching the results.

And i tried cleanboot, close my firewall and all security protections but unfortunely my problem contunies.

I send you DM can u read it?

holger1405's avatar
holger1405
Hero+
4 years ago

@Utku0Kaya 

Please preform the Virus and malware scan.

You still use the MSI installer, right?

  • Utku0Kaya's avatar
    Utku0Kaya
    4 years ago
    @holger1405
    I perform malware and full virus scan its seems clean,

    I tried normal installer and msi installer , i tried install different drives nothing changed.
  • Utku0Kaya's avatar
    Utku0Kaya
    4 years ago
    @holger1405

    Hi Holger i already tried this methods before.

    There are people who have the same problem as me in other forums, they tried everything but they can't solve this problem.

    The only solution we could find was formatting the computer.

    Formatting solve our problem.

    Thank you for your support.

    Have a nice day.


  • holger1405's avatar
    holger1405
    Hero+
    4 years ago

    @Utku0Kaya 

    Yeah, that helps most of the time. 😉

    Good that it works now. Have fun gaming!

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