Forum Discussion

5 years ago

EA Desktop App won't recognize an installed game through Game Pass

I recently got EA Play through Xbox Game Pass for PC and Installed Battlefield V but now whenever I reopen EA Desktop App it isn't recognizing that it is installed and it is prompting me to redownloa...

bug

mac

EA_Jason

EA SPORTS FC™ Team

5 years ago

Hey everyone,

Have you also tried clearing the cache by running the App Recovery program?

You can open the App Recovery by pressing on the Windows logo on your Keyboard and by going to EA > App Recovery.

Bmkan

5 years ago

@EA_Jasonthanks! This worked for me

EA_Jason
EA SPORTS FC™ Team
5 years ago
@Bmkan That's great, thank you for letting us know that it worked 🙂
- Gingerbation
  5 years ago
  didn't work for me