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Goldfinger1019's avatar
Goldfinger1019
5 years ago

EA Desktop: "Preparing" Download forever or Games Say Install when Downloaded

Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) ae80ec9b-c10c-462e-b254-b539a1ff4b76 Which client functionality are you experiencing thi...
bug
mac
pc
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Admin rankCommunity Admin
5 years ago
@lady_gumdrop wrote:

I found a fix on reddit and gave it a try. It worked -- I was trying to patch Mass Effect LE, got stuck on calculating time, and tried this after the other cache clearing fixes I found here. Hope QA takes a look at this and updates the stuff here for everyone!

https://www.reddit.com/r/origin/comments/mk6bbg/ea_desktop_xbox_gamepass_download_stuck_on/

Thank you for sharing, @lady_gumdrop 

Does this help you out, @Goldfinger1019  @Axs8298Sxa6218  @Seanayk  @cbertiniii? 

Hface44's avatar
Hface44
Rising Rookie
3 years ago

@EA_Blueberry I tried all the steps in the link but still having the issue of the download stuck in preparing

  • Anfreaz's avatar
    Anfreaz
    3 years ago

    same here, also did all the steps described on reddit, still having the same problem

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