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ChosenGuyone's avatar
ChosenGuyone
Seasoned Newcomer
1 day ago

EA Help cannot submit issues to the customer support team

EA Help:官方支持The EA Help support option cannot submit and report game issues through the 'Contact Us' button; the submit button is unclickable and does not respond when clicked......

1 Reply

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey ChosenGuyone​

    Sorry to hear that there's been difficulty submitting those game issues using the 'Contact Us' button. 

    It'd be worth trying this web form instead to see if the submit button functions as expected there. Be sure to fill out the form in its entirety, and if you're facing any technical issues, please try testing in a different browser and using an incognito or private window. 

    If you've noticed any bugs or have feedback on a title, feel free to create a thread on the respective boards to share it with us as well. Thanks! 

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