ea pc app keeps crashing
im trying to run the ea app to play BF4 but it keeps crashing
Forum Discussion
EA_Poppy
Community Manager
Community ManagerHey @Aleckils,
Can you give a bit more information what is happening, when the app crashed? Is this as soon as you launch the game, and do you get any error messages?
Below, you can find a couple of troubleshooting steps that can help here:
- Clear the EA app cache: https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
- Check for any Windows Updates and install updates if available
- Run the System File Checker to help ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
- Clean boot your PC: http://help.ea.com/en/article/how-to-clean-boot-your-pc/
- Run the EA app as administrator
Gonna try some of the options you are giving to me, the error it's basically that, I tried first to launch BF4 and it said that my PC couldnt run the game, I thought that's weird I've playing this game for over 2 month now, I tried launching the EA APP, and it just kept saying the same thing, the EA app crash tray again over and over, I just launch dota at that point
- EA_Poppy
Okay, so it just happened out of nowhere, @Aleckils.
Let us know if the issue still comes up after the troubleshooting steps above.
I have same Issue Iam using EA app with game passe after like 10 or 20 minute the App crache without reason I tried everything that I find to solve this but still same issue ..... Iam on win 10 , I never had that problem with origin Also I did a fresh Installation ... And playing or not the App crach without any message or somthing just its get closed
- EA_Poppy
Hey @HelsingTV,
Can you try the troubleshooting steps shared in the message above and see if that helps you resolve this?
If that doesn't help, try the following step also:
- Close background applications and add the EA app as an exception to your Antivirus: https://help.ea.com/en/help/ea/ea-app/close-background-apps/
-Poppy
me issues here, EA app is the worst i ever saw. Its very bad and instable
