ea pc app keeps crashing
im trying to run the ea app to play BF4 but it keeps crashing
Forum Discussion
EA_Poppy
Community Manager
Community ManagerHey @Aleckils,
Can you give a bit more information what is happening, when the app crashed? Is this as soon as you launch the game, and do you get any error messages?
Below, you can find a couple of troubleshooting steps that can help here:
- Clear the EA app cache: https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
- Check for any Windows Updates and install updates if available
- Run the System File Checker to help ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
- Clean boot your PC: http://help.ea.com/en/article/how-to-clean-boot-your-pc/
- Run the EA app as administrator
I have the same problem, tried everything you said but nothing work, it is not solved yet?
