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Dantup's avatar
10 months ago

EAFC25 disapeared from EA Library

On 27 September at 01:00 am Kyiv time, I purchased the game EAFC25, but it was credited to me as a pre-order, I played for a while and had no problems, but today at 01:00 I noticed that the game is missing from my game library and cannot be launched through the game shortcut. Each time I am redirected to the game's purchase page, but I bought it from the EA App and I have this purchase in my purchase history.
I used to play the 10-hour trial version and decided to buy the game after all
EA App Version: 13.305.0.5818 (88797-b392be0086)
EA ID: Dantup

1 Reply

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    10 months ago

    Hi there, 

    I'm sorry to hear the game is missing from your library. To get assistance with that, please contact EA Help Support. They will be able to verify the purchase and assist you with that. 

    Thanks,

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