Error Ref#. 53000 - Please Help

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) ref#. 53000
Which client functionality are you experiencing this bug with? Other (Please Describe)
Please describe Can't Purchase games in EA App
When did this happen? (dd.mm.yy hh:mm) November 12 2023
Summarize your bug I am unable to buy products from the EA App
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I don't know
What happens when the bug occurs? can't purchase games
What do you expect to see? the ability to buy the game

‌

please fix