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mtabl2023's avatar
mtabl2023
2 years ago

Failed to purchase

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Other (Please Describe) ...
bug
mac
pc
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
2 years ago

Hey @mtabl2023 

If your initial transaction failed or is still processing, it is better to wait for some time before you make another attempt. Otherwise, your following transactions may fail automatically. You can also try different payment methods to complete your order. 

In case of any further issues, please follow this article:

Troubleshooting payment issues in the EA app

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