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ameliapritt94's avatar
ameliapritt94
Seasoned Novice
11 days ago
Solved

Fairy Garden EA app Error - "Game Ownership Disabled or Deleted"

My app wont download the fairy garden digital content. I've cleared my cache and logged in and out. Removed mods as well and still nothing. CM edit: edited title for clarity.
error code
  • EA_Solaire's avatar
    EA_Solaire
    7 days ago

    Hey all,

    This issue should now be resolved- please be sure to cancel the queued download in the EA app and try the repair or install again. 

    If you still see an error after canceling and trying a fresh repair or install, please create a new thread! 

wthelotus's avatar
wthelotus
New Scout
11 days ago

I pre-ordered the Enchanted by Nature pack two weeks ago and downloaded it today. Then I got a message saying an update was required. During the update the EA App paused the update on The Sims 4 Fairy Garden Digital Content and said "Game ownership disabled or deleted. We've paused the download because you don't own this title." The same thing happens when I repair the game. I am on an iMac running MacOS Sequoia.

wthelotus's avatar
wthelotus
New Scout
11 days ago

My game is fine now. I ended up uninstalling and reinstalling the base game and all of the packs. For a while I couldn't complete downloads for the DLC; there was some kind of server error. But this time all of the DLC downloaded without errors, and now my game runs with and without mods. EA_Solaire​ I also see the Fairy Garden extra content.

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