Forum Discussion

Seasoned Novice

7 months ago

Solved

Fairy Garden EA app Error - "Game Ownership Disabled or Deleted"

My app wont download the fairy garden digital content. I've cleared my cache and logged in and out. Removed mods as well and still nothing. CM edit: edited title for clarity.

error code

EA_Solaire
7 months ago
Hey all,

This issue should now be resolved- please be sure to cancel the queued download in the EA app and try the repair or install again.

If you still see an error after canceling and trying a fresh repair or install, please create a new thread!

OminiousSiren

Seasoned Newcomer

7 months ago

I bought Enchanted by Nature pack three days ago and downloaded it yesterday. Then I got a message saying an update was required. During the update the EA App paused the update on The Sims 4 Fairy Garden Digital Content and said "Game ownership disabled or deleted. We've paused the download because you don't own this title." I tried uninstalling/reinstalling, and it downloads everything just fine up until the new DLC. I try repairing and same thing. The same thing happens when I repair the game and now the entire game won't launch at all. I've included the error report ID below.

8ad87031-3ed2-4f24-b250-e1c8ba6b7c1d