My account was hacked and linked so some random email.
I have recently got back into gaming and I’ve tried to play the new Battlefield today but I can’t because when I try to start it asked for me to verify my linked account and it’s not my email so I’m not getting any codes. Reading in the support stuff it says that I can never unlink an account so does this mean that every single EA game I will never be able to play again 😂
Hi MASTER4SS4SS1N,
Reading in the support stuff it says that I can never unlink an account so does this mean that every single EA game I will never be able to play again
Not necessarily. For example, if you played those EA games online in the past, then they were already linked to an EA account before this happened. That means you should own the original email the EA account was created with, and you can recover the EA account with the support team's help. 🙂Scroll to the bottom of this guide and click 'Contact us' to start a support case.
You will need to pass the account verification stage with the support team before they can help make changes to the EA account for you, but once that's done, they can update the email registered to one you'd prefer and guide you through resetting your security features to help protect the account.
Make sure to have the following information ready when reaching out to them to help speed things up.
- The email address you used to make your EA Account.
- Any usernames or console IDs (e.g. Xbox Live Gamertags or PlayStation™Network Online IDs) connected to your EA Account.
- Any invoice numbers from games you’ve bought from EA's store, or product codes for your games.
- EA_Lanna
