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ameliapritt94's avatar
ameliapritt94
Seasoned Novice
24 days ago
Solved

Fairy Garden EA app Error - "Game Ownership Disabled or Deleted"

My app wont download the fairy garden digital content. I've cleared my cache and logged in and out. Removed mods as well and still nothing. CM edit: edited title for clarity.
error code
  • EA_Solaire's avatar
    EA_Solaire
    20 days ago

    Hey all,

    This issue should now be resolved- please be sure to cancel the queued download in the EA app and try the repair or install again. 

    If you still see an error after canceling and trying a fresh repair or install, please create a new thread! 

mikkimouse1978's avatar
mikkimouse1978
Seasoned Hotshot
22 days ago

My game would freeze - in a way - before going to another lot in the games.  Since I have a Mac I had to restart the computer.  I looked up online as to why and it read that there may be a corrupt file and what to do.  I did that, went to manage the game and repair.  Well, it got to the "Fairy Garden Digital Kit" and read that I didn't own this.  

I pre-ordered the game. I was suppose to have owned it.  How do I rectify this issue?  I had to delete it in order to get the repair updated. Am I missing something?                                     

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