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ameliapritt94's avatar
ameliapritt94
Seasoned Novice
11 days ago
Solved

Fairy Garden EA app Error - "Game Ownership Disabled or Deleted"

My app wont download the fairy garden digital content. I've cleared my cache and logged in and out. Removed mods as well and still nothing. CM edit: edited title for clarity.
error code
  • EA_Solaire's avatar
    EA_Solaire
    7 days ago

    Hey all,

    This issue should now be resolved- please be sure to cancel the queued download in the EA app and try the repair or install again. 

    If you still see an error after canceling and trying a fresh repair or install, please create a new thread! 

ElaByte's avatar
ElaByte
Seasoned Novice
9 days ago

Can someone help? I bought Enchanted by Nature, but I'm having an issue where the fairy wings aren’t showing up in the game. I used the EA app to try repairing the game, but when it gets to repairing the *Enchanted by Nature* expansion pack, I get a pop-up saying: “Game ownership is disabled or deleted.”

I have proof that I purchased the game, so I don’t understand why it’s saying I don’t own it. Has anyone else had this problem or know how to fix it, I cleared my cache multiple times and uninstalled and installed the game.

Jossii123's avatar
Jossii123
Seasoned Newcomer
9 days ago

I get the same message when I try to repair the game in EA App for Windows. I have full access to the content otherwise, but am unable to run the repair on that particular pack. 

  • ElaByte's avatar
    ElaByte
    Seasoned Novice
    8 days ago

    At least you have full access to the game. I can’t see the fairy wings or other items included in the pack which is the reason why I got this expansion pack in first place 😢 I spoke to an EA advisor via chat and he just told me to wait…. Well they took my money though …. So why should I wait ??? 

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