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ameliapritt94's avatar
ameliapritt94
Seasoned Novice
12 days ago
Solved

Fairy Garden EA app Error - "Game Ownership Disabled or Deleted"

My app wont download the fairy garden digital content. I've cleared my cache and logged in and out. Removed mods as well and still nothing. CM edit: edited title for clarity.
error code
  • EA_Solaire's avatar
    EA_Solaire
    8 days ago

    Hey all,

    This issue should now be resolved- please be sure to cancel the queued download in the EA app and try the repair or install again. 

    If you still see an error after canceling and trying a fresh repair or install, please create a new thread! 

BellaandMaxandMe's avatar
BellaandMaxandMe
Seasoned Novice
9 days ago

Hello! Ever since I bought the new Enchanted by Nature sims 4 pack, I’m on able to open my game at all. I’ve tried repairing, I’ve tried restarting but the EA app is saying that I do not own the game. It’s been having this issue for days now. Someone please help me. 

 

jhericadanielle's avatar
jhericadanielle
Seasoned Newcomer
9 days ago

I'm having a similar issue with the pack. i bought it earlier today, but when i opened the game, i told me to buy it again, the fairy items showed up in CAS, but they weren't tagged as part of the pack, no new pack intro pop up either.

tried repairing the fame but then the ea app said my game ownership was disabled like yours. it shows up in my library as owned but nothing i do works. i've cleared the cache and  restarted everything. and its still doesnt work 

  • BellaandMaxandMe's avatar
    BellaandMaxandMe
    Seasoned Novice
    9 days ago

    I’ve tried restarting a lot but I’m just confused why it isn’t working. It worked for me for the first like day then now I can’t even access the game at all

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