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ameliapritt94's avatar
ameliapritt94
Seasoned Novice
11 days ago
Solved

Fairy Garden EA app Error - "Game Ownership Disabled or Deleted"

My app wont download the fairy garden digital content. I've cleared my cache and logged in and out. Removed mods as well and still nothing. CM edit: edited title for clarity.
error code
  • EA_Solaire's avatar
    EA_Solaire
    7 days ago

    Hey all,

    This issue should now be resolved- please be sure to cancel the queued download in the EA app and try the repair or install again. 

    If you still see an error after canceling and trying a fresh repair or install, please create a new thread! 

ElaByte's avatar
ElaByte
Seasoned Novice
9 days ago

Can someone help? I bought Enchanted by Nature, but I'm having an issue where the fairy wings aren’t showing up in the game. I used the EA app to try repairing the game, but when it gets to repairing the *Enchanted by Nature* expansion pack, I get a pop-up saying: “Game ownership is disabled or deleted.”

I have proof that I purchased the game, so I don’t understand why it’s saying I don’t own it. Has anyone else had this problem or know how to fix it, I cleared my cache multiple times and uninstalled and installed the game.

heatherhuesman's avatar
heatherhuesman
Seasoned Newcomer
8 days ago

This is happening to me too! I am able to load into the game, but when I try to go to the new world it wont load! Its just a blank white screen and I have to close out my game:( I deleted the whole Sims 4 folder as well. No mods or cc in my game!

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