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henrimelo00's avatar
henrimelo00
5 years ago
Solved

FIFA 21 without commentary audio

Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Performance When did th...
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mac
pc
  • henrimelo00's avatar
    henrimelo00
    5 years ago

    @EA_Jason and @EA_Aljo I managed to solve my problem uninstalling the game, changing the EA Desktop to English and reinstalling the game with the same language of the EA Desktop App. Thanks for the patience and your support.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

Hi there, @henrimelo00 

Do you happen to have 5.1 sound enabled in the audio settings, but no surround system to match? If so, try changing the audio to stereo.

henrimelo00's avatar
henrimelo00
5 years ago
@EA_Aljo, no, I have stereo enable in the audio settings.
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @henrimelo00 

    Thanks for getting back to me. Check to see if your audio drivers are up to date. Also, what is the language you've chosen in the settings for the game and are you checking the EA Desktop settings?

    • henrimelo00's avatar
      henrimelo00
      5 years ago
      @EA_Aljo My drivers are up to date. I choose English to install my game, in the settings and when I start my game. I'm based in Portugal, but, I'm not Portuguese, so, never selected their language.
      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        5 years ago

        @henrimelo00 

        Which settings are you selecting English in? Through EA Desktop or in FIFA 21?

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