Fifa 23 will not launch

Question

Product: The EA appPlatform:PCError Report ID (learn how to create an Error Report ID in the sticky post) b83615b3-539b-4e30-9669-80b977542a07Which client functionality are you experiencing this bug with? Launch GameWhen did this happen? (dd.mm.yy hh:mm) 10.07.23Summarize your bug game will not launchHow often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? buy from epic gamesWhat happens when the bug occurs? epic games window opens in front of screen and on ea screen a :launching game" title appears and does not moveWhat do you expect to see? game being launched‌i bought fifa from epic games and downloaded it on ea a few months ago and stopped paying for a couple wweks and now when you press launch it brings you to epic games and when you exit the window there is a box that says launching game and does not move

ea_illium · Answer

HI&nbsp;@ManmadeMage358&nbsp;

Thanks for letting us know what you are running into, Can we try the following and check if this continues?

Repair/Verify your game based on which client you are launching from

EA App - Repair (My Collection &gt; Tile Dots &gt; Repair)
EGS - Repair (Library &gt; Tile dots &gt; Manage &gt; Verify)
Steam - Verify in your library

EA App's Cache (Top Left Menu &gt; Help &gt; App Recovery)&nbsp;
Check for other applications that may be limiting EA App or Game performance
Run the&nbsp;System File Checker tool then Check for&nbsp;Windows&nbsp;and&nbsp;GPU&nbsp;updates&nbsp;&nbsp;
Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues&nbsp;
Restart your device in Clean Boot mode, then just try running the client and game

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Fifa 23 will not launch

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