Forum Discussion

MORBIDFUNK's avatar
MORBIDFUNK
2 years ago
Solved

[FIXED] Downloading Apex via EA app - "There's a problem with your download"

i got the problem can't repair my apex on ea app and got notif these problem with your download ea. I already restart app ea, clear cache and a lot the way to fix it but still same. please help 
bug
mac
pc
  • EA_Leeuw's avatar
    EA_Leeuw
    2 years ago

    Hey everyone, 

    Thank you for the reports. 

    There was indeed an EA app outage last night that affected new downloads or repairs of Apex Legends via the EA app. This issue has now been resolved.

    I'll hereby also close the thread.

grandpaapex75's avatar
grandpaapex75
2 years ago

Keep getting a download error while trying to update Apex in the EA app.  I have uninstalled and reinstalled both EA app and Apex Legends and tried running as admin to no avail!  What gives?

TheRedLion93's avatar
TheRedLion93
2 years ago

Hey @grandpaapex75 

Try going to EA Support to see if that should resolve your issue.

Seems like you properly did one of the steps that would require for this situation to work.

  • grandpaapex75's avatar
    grandpaapex75
    2 years ago

    Thanks.  I just sent support an email.  Not sure what the issue is.  It isnt giving me the actual error is just says Download error and pauses the download.

    • TheRedLion93's avatar
      TheRedLion93
      2 years ago
      @grandpaapex75


      No problem at all. Get back to us if you have any other questions.

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