Forum Discussion

3 years ago

Solved

[FIXED] Downloading Apex via EA app - "There's a problem with your download"

i got the problem can't repair my apex on ea app and got notif these problem with your download ea. I already restart app ea, clear cache and a lot the way to fix it but still same. please help

bug

mac

EA_Leeuw
3 years ago
Hey everyone,

Thank you for the reports.

There was indeed an EA app outage last night that affected new downloads or repairs of Apex Legends via the EA app. This issue has now been resolved.

I'll hereby also close the thread.

TheRedLion93

3 years ago

Hey @grandpaapex75

Try going to EA Support to see if that should resolve your issue.

Seems like you properly did one of the steps that would require for this situation to work.

grandpaapex75

3 years ago

Thanks. I just sent support an email. Not sure what the issue is. It isnt giving me the actual error is just says Download error and pauses the download.