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Liampjg's avatar
Liampjg
2 years ago
Solved

[FIXED] Game Installation & Download Directory Unchangeable Since January 2024

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Download Game When di...
bug
mac
pc
  • EA_Leeuw's avatar
    EA_Leeuw
    2 years ago
    Issue Resolved. Accepting as solution for visibility purposes.

    Hi everyone,

    It looks like this issue has been resolved.

    However, if you continue to experience the issue, please let us know by creating a new thread and sharing an EA app Error Reporter ID as this thread will soon be closed.

    Thank you.

EA_Vendcera's avatar
EA_Vendcera
Icon for Community Manager rankCommunity Manager
2 years ago

Hey everyone,

I've merged a couple of posts about the same issues into this thread.

I've also let our team know so they can investigate. As puzzlezaddict already asked, please run the EA Error Reporter of the EA app and post your error report ID here in this thread, thank you. This can help the team in their investigation. I will keep you up to date as soon as I have more information to share.

-Vendcera

Aries_cz's avatar
Aries_cz
2 years ago

In my quick testing, the path is "sort of" saved.

It does not show up in Settings screen, and when installing the game, it is incorrect.

But when opening the "change path" dialog, it does point to the correct directory, and it sets correctly upon confirming without changing anything in it.

EA Report ID: acdd8af2-3672-4fde-b34d-394e3ca1be1d

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