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Liampjg's avatar
Liampjg
2 years ago
Solved

[FIXED] Game Installation & Download Directory Unchangeable Since January 2024

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Download Game When di...
bug
mac
pc
  • EA_Leeuw's avatar
    EA_Leeuw
    2 years ago
    Issue Resolved. Accepting as solution for visibility purposes.

    Hi everyone,

    It looks like this issue has been resolved.

    However, if you continue to experience the issue, please let us know by creating a new thread and sharing an EA app Error Reporter ID as this thread will soon be closed.

    Thank you.

sferatos1's avatar
sferatos1
2 years ago

The app is reading wrong space availability on my driver. At first the app was reading the exact space available. after downloading dead space 1 and after few days dead space 2 I try to download dead space 3, but when I try to download dead space 3 or any other game the app on the preparation was stuck on 6,61GB. I have inside the pc 2 drivers one is has about  7.02GB and the other one has 311GB and the third one that in plug and play has 91GB. I try to delete dead space 1 and hope that will fix the bug but it says the same thing on every driver. I delete the app and reinstall it but nothing happened. I try to do a file check and again the same problem. This issue is happening on any game i select. Please if anyone knows anything help me.

Jitaren's avatar
Jitaren
2 years ago

Got the same problem, I don't have enough free space on my C: drive so I use my other drives to download games, but since it is stuck to C: available space amount even if I change the path to other drive with plenty space, I'm not able to download any games which exceeds my C: free space. Tried troubleshooting suggested by support, tried installing and uninstalling EA App, opening it in administrator mode, none of them fixed the issue. 

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