Forum Discussion

KONIG362's avatar
KONIG362
3 years ago
Solved

[FIXED] #OFFERNOTPURCHASABLE Error For Purchases Made In Turkey on EA app

Hello guys i have soma problem with buying games. The error topic is "We had some trouble proccesing your request" and says try again later ref code is #OFFERNOTPURCHASABLE

Can u fix my problem urgently ?

CM edit: edited title for clarity.

bug
mac
pc
  • EA_Leeuw's avatar
    EA_Leeuw
    3 years ago
    Issue Resolved. Accepting as solution for visibility purposes.

    Hi everyone, 

    We can indeed confirm that this issue has been resolved.

    Because the issue has been resolved, we have closed the thread.

    If you experience this, or a similar, issue again in the future, please create a new thread.

    Thank you.

73 Replies

Show More
  • gwmihmvg9i30's avatar
    gwmihmvg9i30
    3 years ago

    I wanna buy EA FC24 by using black friday sales from EAapp, but im having an error "there is some trouble try again later" for 2 days. How much should i wait XD.

  • melemez's avatar
    melemez
    3 years ago

    Türkiyeden kaynaklı bir problem sanırım. VPN kullandığım zaman bu problem olmuyor. Ayrıca bu problem belli başlı oyunlarda oluyor mesela FC 24 ve battilfied gibi oyunlarda. VPN ile diğer ülkelere bağlandığımız zaman da oraya göre fiyat biçiliyor böylece Türkiye fiyatından alamıyoruz.

  • portakaliyet's avatar
    portakaliyet
    3 years ago
    @KONIG362 I think this problem only in Türkiye. Türkiye price so low compare to globel price. EA want update prices and block Türkiye players.
  • melemez's avatar
    melemez
    3 years ago

    Çok araştırdım fakat şuanlık çözümü yok. VPN den girince de başka ülkelerinden fiyatlarından işlem yapılıyor o yüzden ea yetkilileri düzeltene kadar bekleyeceğiz sanırım.

  • emreulascan's avatar
    emreulascan
    3 years ago

    Product: The EA app
    Platform:PC
    Error Report ID (learn how to create an Error Report ID in the sticky post) offernotpurchasable
    Which client functionality are you experiencing this bug with? Application Navigation
    When did this happen? (dd.mm.yy hh:mm) 24.11.2023 12:40
    Summarize your bug i can not buy any games, when i want to add game to cart, or to buy? system says offernotpurchasable. Could you please give me any info about this topic.
    How often does the bug occur? Often (50% - 99%)
    Steps: How can we find the bug ourselves? i can not buy any games, when i want to add game to cart, or to buy? system says offernotpurchasable. Could you please give me any info about this topic.
    What happens when the bug occurs? i can not buy any games
    What do you expect to see? wish solution

    ‌

    i can not buy any games, when i want to add game to cart, or to buy? system says offernotpurchasable. Could you please give me any info about this topic.

Featured Places

Node avatar for EA app Technical Issues & Bugs

EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.Latest Activity: 40 minutes ago
8,471 Posts

Recent Discussions