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MoonChild1725's avatar
3 years ago
Solved

[FIXED] Sims 4 - "Double-check your connection" or "Game License is Invalid"

I keep getting a pop up that says failed to launch game do to connection or try again later. I've tried deleting the chache, disabling servces, updating my computer, restarting the app, repairing the game, uninstalling and redownloading both game and app, I have changed the Dns, I have checked my internet speed, I have reset the router, I have reset my pc, I have changed internet connection, and I have checked to make sure the date and time are correct. I have been getting this pop up for 5 days. Nothing works, I'm so confused.

[CM Edit: Title update]


  • Issue Resolved. Accepting as solution for visibility purposes.

    Hi players,

    We're happy to inform you that the issue regarding "Double-check your connection" and "Game License is Invalid" for the EA app and Sims 4 has been resolved. Our team has been working diligently to rectify this issue and we appreciate your patience during this time. However, if any of you continue to experience the same problem, please don't hesitate to report it again.

    For those who are still encountering these issues, we kindly request you to share the earlier requested data such as mentioned here. This will help our team to diagnose the problem more accurately.

    Thank you for your understanding and continued support.

    Happy gaming!

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