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DanielGrec's avatar
DanielGrec
4 years ago

Friends list doesn't load in EA Desktop app, but works on Origin.

As the title says, EA Desktop does not load the friends list but displays a message that says "An error occurred and your friends list could not be located. Try again soon.". This has been happening ...
bug
mac
pc
EA_Jason's avatar
EA_Jason
Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
4 years ago

Hi @DanielGrec,

I want to double check what is causing this problem for you. 

The first thing that we can try is to launch Origin, log in with your account and check if the friends list is appearing for you. 

Give it a go and let me know the result. 

Kalanur's avatar
Kalanur
3 years ago
@EA_Jason Hasn't this been fixed yet?
When I log into Origin using my EA login I can see all my friends
When I log into EA App (Beta) with the same login it can't find my friends list
When I play a EA play game on Xbox SX (same account but linked to Xbox Live) like NFS Heat for example then I can't see my friends, except for one. But they can see me.

So it's impossible to play those EA play games together with friends. Will this ever be fixed?
  • Equinandre's avatar
    Equinandre
    3 years ago

    Same problem for me. I tried everything and the problem is still here..

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