Forum Discussion

TLightz's avatar
TLightz
2 years ago

Game Pass Ultimate for PC doesnt give EA Play

I've bought game pass ultimate for pc, installed the EA App, linked it to my xbox account, and on the Xbox App all of the EA play games show up, tells me I can install. Then it takes me to the EA App...
pc
technical issues
EA_Pulsar's avatar
EA_Pulsar
Icon for Community Manager rankCommunity Manager
2 years ago

Hey @TLightz 

Please clear the cache for the EA app and the Xbox app, and then give it another try. 

The EA app
  1. Select the three dashes in the far-left corner of the EA app.
  2. Scroll to Help.
  3. Click App recovery.
  4. Select Clear cache.

Xbox app:

Go to Settings> System> Apps & features> Select App> Advanced options> Reset.

Let me know how that goes. 

atakan2325's avatar
atakan2325
2 years ago

I had the same problem today and for some reason it mentioned epic subscription, i got my subscription from xbox but? and i never even bought any ea games from epic games but for some reason it says from epic games aa i got it from xbox

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