Forum Discussion
EA_Pulsar
Community Manager
1 year agoHey @TLightz
Please clear the cache for the EA app and the Xbox app, and then give it another try.
The EA app
- Select the three dashes in the far-left corner of the EA app.
- Scroll to Help.
- Click App recovery.
- Select Clear cache.
Xbox app:
Go to Settings> System> Apps & features> Select App> Advanced options> Reset.
Let me know how that goes.
1 year ago
I had the same problem today and for some reason it mentioned epic subscription, i got my subscription from xbox but? and i never even bought any ea games from epic games but for some reason it says from epic games aa i got it from xbox