Games have been removed from your library
PC user EA App all these games have been removed from my library. I went onto Game Hub to add them back and all its giving me is to re-buy the games Im not sure about this Sims 4 Bonus Content re...
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EA_cuervo
Community Manager
Community ManagerHey there, usually when games are removed from the library it's because the EA play subscription has expired. If this is not the case for you, please reach out to EA Help for further assistance.
Ive brought all the games out right without a subscription
- EA_cuervo
In this case, please contact EA Help so they can check your account and assist you with it.
i have. 1st time i opened a ticket they closed it 2 days later with no response and it was marked as resolved. spoke to someone on live chat and they said they would keep the case open and it was changed to closed. so im kinda out of ideas on what to do, besides consider my loses and rebuy everything on steam since the staff team there are more helpful
- EA_cuervo
If your EA Play subscription has expired, the games can be removed from your library. If you purchased the games through the EA app or have a physical copy with the game code, please make sure to provide that to the EA Help team so they can investigate this further.
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