Hours not tracking on EA APP

Title

for context i have been on this launcher since it was called origin so ive put plenty of hours on it specifically my copy of ME 2 but now it says i only put in 34 minutes in it despite all 3 save slots exceeding the time presented in the app and yesterday i played Anthem for an hour and change and the EA app showed that but when i boot up my pc it now says 0 time have been put in the game ??? 

i would really like some help with this please if anyone could send some my way id appreciate it.