How do I bypass the EA App and access Origin to play games.

So after a long chat in EA Live about this.  I am told there is no going back to Origin, EA App is the way forward.  I am also told that in response to my issues with in game lag (input lag) since changing to EA App .. it is 100% not EA App's fault but is probably a fault with my windows or hardware.  I was linked to the usual steps of clearing cache's and even a site about what to do on a PC that has a windows freeze up.. NOTHING to do with my issue since windows does not freeze up.

When asked the question "If you were running things on your pc via Platform A, and everything was where it should be and running 100% fine and you then changed that Platform A to Platform B and suddenly everything wasn't running so fine. Nothing else has changed on the pc, no updates, no settings changed .. would you assume that Platform B is the issue?"  The answer was pure deflection. "No since any issues can arrive while migrating between platforms.  Specifically a platform cannot be an issue."  Which to me reads that EA App is perfect and has never had any issues.  It's funny because I was talking to EA on twitter at the same time and the guy over there stopped talking to me as soon as I asked that question.

Our conversation was actually very long and I can post the transcript if people want it but the TLDR is that in the words of EA it CANNOT be the app causing any issues and must be windows... even tho nothing else has changed.