Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) 0f026ee1-fe81-4a68-9a12-aa74204c58ee and 3d79846c-0a9e-4ef4-951c-ad4410bfde90
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 19.09.2023
Summarize your bug When I tried to launch fifa 23 I first had this for few times: "something went wrong... the ea app encountered an unknown error. try again a bit later. error code: ec: 10005" Then I faced another error for few times.: "something went wrong there`s problem with your account error code: ec:10000" After reporting errors via ea error reporter ( tickets number 10 and 12) respectively) and launching app recovery I tried to launch ea app again and this time I got error " login failed we couldn't log you in because the network failed to do its network thing. Try again in a few minutes error code:ec:10005"
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I don`t know
What happens when the bug occurs? I get errors and can`t launch even ea app
What do you expect to see? I expect not see any errors and play fifa 23 like I usually di
Hi! Literally few hours ago I played fifa 23 fut as usually without any problems. Since then I had no any issues with my internet or pc on the whole. And when clicked fifa 23 on steam I got error message. There were few tries and 2 or 3 dia bit different error messages - I described it in "summurize your bug" field.
I`ve never had such errors if I remember correct, at least in recent time for sure.
So I expect for fast solution as I`m trying to finsh some very expensive sbc`s, you know...
Regards, Dmytro
