Community Manager
Every Time I try to log in, it shows Error code EC 10000 (sometimes EC 10500). What's the point of purchasing EA Games if all the games I have purchased, I can't access anymore? Origin worked fine, you destroyed every credibility left by moving to EA App which is not working for most users. On the rare occasions that I'm able to log in, it doesn't launch games.
CM edit: edited title for clarity.
Hello.
I tried logging into the EA app to launch the Sims 4.
I played just last night. I keep getting different error codes. Each of them say “Something is wrong with your account, please try later”. I am extremely frustrated. EA’s site has not been helpful. I am not very technical smart, so please explain how to fix this issue as simply as possible. TIA
Community ManagerHey there @BlueTheWhiteFox,
Could you attach a screenshot to your post please of the error message you're getting?
Here is one of the screenshots I got. I got another one like 10500
Community ManagerThanks, I've merged your post in with the main thread for this specific error, please see the accepted solution here for more information on these errors.
