Community Manager
I was having the same problem - Getting error EC10000 when trying to sign into the Windows EA App. It turns out the problem was caused by my Bitdefender Antivirus protection. I resolved the problem and am now able to sign into my Windows EA App account after I created an Exception for the EA App in the Bitdefender Online Threat Protection module. I hope this helps some of you.
Community Manager
@laurelvalley wrote:
I was having the same problem - Getting error EC10000 when trying to sign into the Windows EA App. It turns out the problem was caused by my Bitdefender Antivirus protection. I resolved the problem and am now able to sign into my Windows EA App account after I created an Exception for the EA App in the Bitdefender Online Threat Protection module. I hope this helps some of you.
Thank you for sharing this! Hope this helps others with this issue too.
