Community Manager
Community ManagerUPDATE 18-06-2024:
Hi everyone,
We've observed a significant decrease in reports from players encountering the EC:10000 or EC:10500 error in the EA app, particularly those related to the Telia provider in Norway.
Because of this, we're seeing this temporary issue as resolved.
Thank you.
how is this issue resolved? i have tried everything you suggest and suprise suprise the EA app still wont open! wow! instead of letting so many people lose their mind trying to solve an issue that doesnt exist with their PC but instead in your app and still not solving this issue for several months is absurd. you cant even play or install any new games when the app opens in every 1 to 100 tries. i am not going to "help you investigate" and change my windows setting and accounts because its on your end, take responsibility and fix your app that no one wanted! we were happy with origin.
I've tried all of their fixes and just got mine working by doing this. I went into the settings in the EA App and toggled off background services. Once I rebooted windows and restarted the app my error was gone. I also had an update that was frozen before that was fixed by this too and it successfully updated. Be aware that with this toggled off your games won't update when the app is closed but if it at least gets you in and working it's worth it
