Forum Discussion

Community Manager

1 year ago

How to fix Error Code EC:10000 or EC:10500 in EA app?

Hey everyone, We've noticed some of you are still running into the "Something went wrong - There is a problem with your account" or "Something went wrong - Due to the effects of a particularly stu...

bug

mac

AntiTarheel

1 year ago

also having issues loading EA app on pc says i have errror 10000, cache cleared etc... waiting for it to resolve i guess

GSM350

Rising Ace

1 year ago

@EA_Leeuw The EA will not launch on PC. It either comes back with "There's an unknown error try again later" or "there's a problem with your account, error EC:100000"

Have cleared cache, reset app but nothing works.

Please help.