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EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
1 year ago

How to fix Error Code EC:10000 or EC:10500 in EA app?

Hey everyone, We've noticed some of you are still running into the "Something went wrong - There is a problem with your account" or "Something went wrong - Due to the effects of a particularly stu...
bug
mac
pc
qkdm7c7herq0's avatar
qkdm7c7herq0
2 years ago

Guys!!! I figured it out!! Go to settings, go to network & internet, go to windows firewall at the bottom, click restore firewalls to default. Then I just made sure to open the EA app as the administator and everything worked!

58285888's avatar
58285888
1 year ago

it works but i had to redownload sims and my packs are lost  

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