Community Manager
I just had this issue and this solution worked for me.
@KavaiHaR wrote:I opened Task Manager and ended the EA background services process (I also ended all other opened EA processes just to start fresh).
Following one of the solutions recommended in this thread, I navigated to the EA app recovery file location (in my case, it was C:\ProgramData\Microsoft\Windows\Start Menu\Programs\EA) and double-clicked on it. This action prompted a cache clearance and then reopened the EA app. Afterward, I signed back into my account. This approach worked effectively for me this time.
@DavethulhuUnfortunately, running the EA App Recovery did not fix it for me. But once I saw there were some other standalone utilities there, I tried the Updater, which ran and updated the application, as well as the app updater. Then I ran the App Recovery again. Nothing worked.
What an absolute pile of garbage this is.
I never have these issues with Steam, or even Epic, Ubisoft, or Rockstar launchers. I will never buy anything from EA again. What a terrible company.
Update: EA applications were blocked in my firewall, and for good reason. It's sneaky, slimy, spyware. I enabled their malware in the firewall and it opened right up.
I don't take back what I wrote before - the launcher is still garbage. At no point did the application even attempt to suggest a normal, human error. Like "sorry, we are unable to connect to our online service. Here are some common solutions: 1- check connection, 2- are we blocked by your firewall?"
Badly written. EA clearly hates their customers. A pack of screaming monkeys with crayons could write a better application.
