Forum Discussion

Community Manager

1 year ago

How to fix Error Code EC:10000 or EC:10500 in EA app?

Hey everyone, We've noticed some of you are still running into the "Something went wrong - There is a problem with your account" or "Something went wrong - Due to the effects of a particularly stu...

bug

mac

LOPEZ822

Seasoned Newcomer

1 year ago

@elleb2 I found the solution! Search up proxies in your settings, and make sure they are all off. I had two on and once I turned them off, I was able to login to the EA app.