Hi!
I'm GLAD to report, that I was able to claim the loot! Maybe there was an issue with the last one, but the latest one worked!
I will try disconnecting again on Twitch, but if i unlink my Twitch account on EA, I will not be able to receive any drops for 6 months! ( as seen in attachment before unlinking )
Community ManagerIt's important to note that, your EA Account can only be linked to one Twitch account in its lifetime.
This means if you unlink them, you can’t link to another Twitch account.
Knowing that, please be sure to use the same EA and Twitch account.
It would also be helpful if you tried claiming content for other EA games that you might play to see if that works, such as EA FC or Apex Legends.
Ok, I've tried reconnecting accounts again via Twitch while claiming and for some reason, that worked! There was no error this time, but when I try to claim the loot, all it does is the same process over and over again. It says now I'm connected but the loot is still not claimed! I am able to see that all my accounts are linked when I check under Connections tab (I see my Amazon/Twitch/Steam accounts all under connections on EA site ), without relinking Twitch account on EA site of course.
Community Managerok, great stuff!
Usually, when I claim my rewards from Twitch prime it takes a couple of hours to come through. So hopefully you will receive your rewards in a couple hours 🙂
Thank you again for all the help!
I hope it will work now. If not, I'll check in again later and reply.
Apologies for necro'ing the thread but I think there is an issue from EA side. I was not getting any drop loot. I looked into my connections and I saw this weird alpha numeric twitch name so I unlinked it and tried to link again and I got this message:
Your accounts can’t be linked because the EA Account for *******@*******.com was previously linked to the Twitch account for yyq22k4kf8Jjk77. An EA Account can only be linked to one Twitch account in its lifetime.
