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Jeapy's avatar
Jeapy
Newcomer
8 months ago

I can't log in EA app

I can log in from web browser or PC app but companion app says your password is wrong you should reset it. No matter how many times I change my password, I keep getting the same error and I can't log...
bug
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
8 months ago

Heya Jeapy​ 

If you're being prompted to continuously reset your password, it sounds like you may be resetting the password for the wrong EA account. 

If you need help verifying your login details I'd recommend getting in contact with the live support team here so they can take a look with you and help you regain access to your account. 

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