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Dee1371's avatar
10 months ago

I keep opening the EA app as a blank screen

When ever I open the EA app all the screen is blank and the only thing i can click on are the three lines in the top left hand corner. I've tried every thing I could think of, closing the app, restarting my computer, and uninstalling the app and reinstalling it. I even tried using the three bars to logout and return back to the sign in screen. However, that screen was blank too, the only difference was I could still click on things despite not being able to see them. It took awhile to log in with it like that but I did and the problem is still there.

1 Reply

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    10 months ago

    Hey there, 

    Could you please try to "Manually Update the EA app". After using the EA app updater, this issue should be fixed. 

    Let us know if the problem persists or if you have any questions regarding the steps,

    Thanks,

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