Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) 5fac96f3-255b-4afc-876f-d93fc9474a12
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 11.03.2024 around 20:00
Summarize your bug A week ago I played in offline mode without any issue: I usually open the EA App, let it login, and start the game from the EA App. A few days has been passed and now the game won't launch, and I didn't change anything in my pc. Tried to repear the EA App (multiple times), cleaned the cache of the app (multiple times), re-installed the app (multiple times), but the game doesn't launch.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? A week ago I played in offline mode without any issue: I usually open the EA App, let it login, and start the game from the EA App. A few days has been passed and now the game won't launch, and I didn't change anything in my pc. Tried to repear the EA App (multiple times), cleaned the cache of the app (multiple times), re-installed the app (multiple times), but the game doesn't launch.
What happens when the bug occurs? When I try to launch the game in offline mode the "preparation game" popup shows up for 1/2 seconds and then nothing happens. Tried to re-launch the game multiple times but nothing happens.
What do you expect to see? I just want to be able to play the game in offline mode like I did a few days ago.
A week ago I played in offline mode without any issue: I usually open the EA App, let it login, and start the game from the EA App.
A few days has been passed and now the game won't launch, and I didn't change anything in my pc. Tried to repear the EA App (multiple times), cleaned the cache of the app (multiple times), re-installed the app (multiple times), but the game doesn't launch. I also tried to start the game from the shortcut (multiple times), same thing, nothing happens. I also created a new account on my pc and tried to start the game in offline mode from there: same problem, game doesn't launch.
I really need to play offline because, right now, I CAN'T update the game (so don't ask me to do it). I really tried everything, I spent the last 2 days reading thousands of topics in here, nothing is working. I hope you can give me a solution since I paid for this game and I want to play.
A week ago I played in offline mode without any issue: I usually open the EA App, let it login, and start the game from the EA App.
A few days has been passed and now the game won't launch, and I didn't change anything in my pc. Tried to repear the EA App (multiple times), cleaned the cache of the app (multiple times), re-installed the app (multiple times), but the game doesn't launch. I also tried to start the game from the shortcut (multiple times), same thing, nothing happens. I also created a new account on my pc and tried to start the game in offline mode from there: same problem, game doesn't launch.
I really need to play offline because, right now, I CAN'T update the game (so don't ask me to do it). I really tried everything, I spent the last 2 days reading thousands of topics in here, nothing is working. I hope you can give me a solution since I paid for this game and I want to play.
